Need Service?
Finding technical support for your Enthermics warming unit is easy! Call 800-862-9276 or 1-262-251-8356, or fill out the form on this page. Our technical service team will be in contact within eight business hours of your request. Our technical service team is available for questions from 8 a.m. to 5 p.m. CST Monday-Friday with the exception of holidays.
If emergency service is required outside of these hours of coverage, an on-call technician may be contacted at 800-558-8744 (follow the prompts for emergency service contact).
Looking for Replacement Parts or Parts Identification?
If you require replacement parts or parts identification assistance, contact our parts department using this form. You can also reach the Parts Customer Service Team at [email protected] or via phone at 1-262-251-8356 Option #3 or 800-862-9276 Option # 3
Need to Return a Part?
Click Here to complete the Return Request Form.
Equipment Care & Cleaning
Regular cleaning and maintenance of your equipment is vital for the longevity of your devices. To learn how to properly clean your Enthermics devices, please view our comprehensive guide to Equipment Care & Cleaning.